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Managed Services

A managed service approach is an ideal way for organisations to reduce their GIS operational costs by transferring the responsibilities to thinkWhere. Our Managed Services allow your business to achieve its GIS objectives without adding staff or other costs to your organisation.

Managed services give you access to our pool of specialist staff, saving you from training or recruiting your own staff and drawing on a breadth and depth of GIS technical skills that you would not find in one individual.

A Managed Service provides greater control of service levels and performance and with service level agreements in place you can be sure of continuity of service.

We offer two standard managed service packages outlined below. We would also be very happy to discuss your specific requirements and provide you with a tailored managed service that fully meets your needs.


Data Managed Services

If you need to regularly source, maintain and update GIS datasets from third parties, why not let us do it for you. We manage and maintain a national datastore of all Ordnance Survey digital map products as well as a comprehensive range of publicly available third party data from organisations such as Natural England, English Heritage, Historic Scotland, Scottish Natural Heritage, British Geological Survey and the Forestry Commission amongst many others.

With our data managed services we will agree a data management plan, schedule and service levels and provide you with an efficient, trouble free approach to ensuring your GIS data is always up to date. While we focus on maintaining the data, you can focus on using the data to make better business decisions.


Location Centre Managed Services

Our innovative online GIS platform, Location Centre provides you with a complete GIS solution and managed service which includes:

  • Access to Location Centre online GIS;
  • Location Centre maintenance and support;
  • Enterprise class data centre, hosting and infrastructure management services;
  • Data storage, backup and recovery;
  • Service management;
  • Provision of technical support, guidance and advice;
  • Access to manned service desk (Monday-Friday, 0830-1730, excluding public holidays)
  • Update and maintenance of all Ordnance Survey commercial and Open Data mapping products in line with published update frequencies;
  • Access to thinkWhere Training Courses (optional)

Call Off Managed Services

We would also be very happy to discuss your specific requirements and provide you with a tailored managed service that fully meets your needs. This could be an on demand, call off service or a mixture of fixed GIS support services combined with call off consultancy days.

 

What's On

 

What Our Clients Say...

"I really like the fact that the thinkWhere team is made up of GIS professionals rather than just people who answer and log a phone call. It means that they’re able to immediately provide expert advice and they truly understand the importance of dealing with issues promptly and effectively!"

Senior Asset Management Officer
Falkirk Council

 

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Contact Us

thinkWhere
Glendevon House
Castle Business Park
Stirling
FK9 4TZ

Telephone: +44 (0)1786 476060
Email: info@thinkwhere.com

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Find Us

Our office is located in the
City of Stirling with convenient
motorway and rail links.

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thinkWhere Ltd. is registered in
Scotland: SC315349