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Open Source GIS Technical Support Plans - QGIS, PostGIS, GeoServer and OpenLayers

thinkWhere offer Technical Support to those who use (or are about to use) the OpenSource technologies QGIS, PostGIS, GeoServer and OpenLayers.  Recognising some of the OpenSource community may need help in using these technologies from time-to-time, we've developed a range of pre-paid Support Plans to suit all budgets.  This is with a view to making it easy for you to get the support you need, when you need it.

thinkWhere Support plans are available as Bronze, Silver, Gold and Platinum packages and are inclusive of technical support for one or more OpenSource technologies.  This means you decide how much time we spend supporting you in their use.    

Through one of our Support plans, you'll have the advantage of simply contacting us when you need a bit of extra help with QGIS, PostGIS, GeoServer or OpenLayers.  One of our experienced GIS consultants will quickly resolve your issues - saving you time.  

Our Support Plans offer a range of benefits including:

  • some of the best Open Source GIS advice available in the UK from ISO9001 certified GIS consultants
  • Standardised service levels, response and resolution times
  • training offers and discounts
  • installation guides
  • regular communications on technology updates and your Plan usage
Our technical support covers...
 
  • General Helpdesk queries
  • Technical questions relating to the software / how to use the software, etc.
  • Helping to resolve issues found to be caused by your own internal configuration/deployment
  • Helping to identify software bugs and raised through the appropriate technical forum(s) for resolution by the core developer community.

Our technical support does not cover:
 
  • Core software bug fixes – these require to be resolved by the core developer community

We support thousands of system users remotely using tools for screen-sharing and remote access to help diagnose and resolve your technical problems. 
 
Click here for details of our Technical Support Plans
 

If you'd like to take advantage of one of Technical Support Plans, or any of our other products or services, please contact info@thinkwhere.com or telephone 01786 476060.

What's On

 

What Our Clients Say...

"I really like the fact that the thinkWhere team is made up of GIS professionals rather than just people who answer and log a phone call. It means that they’re able to immediately provide expert advice and they truly understand the importance of dealing with issues promptly and effectively!"

Senior Asset Management Officer
Falkirk Council

 

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Contact Us

thinkWhere
Glendevon House
Castle Business Park
Stirling
FK9 4TZ

Telephone: +44 (0)1786 476060
Email: info@thinkwhere.com

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Find Us

Our office is located in the
City of Stirling with convenient
motorway and rail links.

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thinkWhere Ltd. is registered in
Scotland: SC315349